Meet The Team

Melanie Elliot

Melanie is our CEO has been with the company since March 2006.

"Over the past five years, I have been really impressed by the hard work, and dedication, of the team in providing affordable loans for local people. MCF loans helps the people other financial services cannot reach!"

Lisa Whysall

Lisa has been with the company for five years and is now our General Manager.

Contact: Lisa.Whysall@mcfloans.co.uk

"I'm really pleased that MCF Loans has expanded throughout the Midlands, reaching more deprived communities, MCF Loans is proving to be a success, it is a valuable product and means that low income house-holds can apply for affordable loans, open Basic Bank Accounts, and seek Financial advice and guidance."

Donna Ball

Donna is our Office Supervisor at Derby Head office.

Contact: Donna.Ball@mcfloans.co.uk

"Over the last few years I have seen some massive changes to MCF. We have had real challenging times. We hope to continue to be heavily involved in Partnership working, delivering our valuable services to the communities that really need our help. It's not been easy, but well worth it to ensure our customers know they are dealing with a company that doesn't shut the door on them".

Lynne Simpkin

Lynne is our Operations Supervisor at Derby Head office.

Contact: Lynne.Simpkin@mcfloans.co.uk

"I am very proud to be part of a growing company. Our team have endless passion and drive to help the communities, which are deprived and financially excluded from mainstream facilities."

Lyn Thompson

Lyn has been with the company since 2003 and is our Customer Service Officer at Derby Head office.

Contact: Lyn.thompson@mcfloans.co.uk

"I have helped provide a valuable product and service, by supporting our growing customer base, assisting and resolving customer issues. I also manage the existing Business loans portfolio, advising and mentoring customers who are facing repayment difficulties. I have in depth knowledge of our products and services and provide a friendly and professional service to our customers at all times".

Daljit Johal

Daljit is the Personal Loans Officer and has been at MCF since 2004.

Contact: Daljit.Johal@mcfloans.co.uk

"I enjoy supporting customers who are struggling to pay us for one reason or another. I always offer my support to our customers, so that we can help them get their accounts back on track, by lowering payments or rescheduling and then monitoring payments and carrying out arrears counselling."

Andrea Riley

Andrea is one of our Branch Loan officers in Derby/North Derbyshire.

Contact: Andrea.Riley@mcfloans.co.uk

"The best part of my job is being able to deliver affordable low costs loans to clients on low income."

Steven Robertson

Steven is one of our Branch Loan officers in Derby/South Derbyshire.

Contact: Steven.Robertson@mcfloans.co.uk

"I really enjoy meeting people, providing a great service of affordable credit and access to banking facilities for financially excluded house-holds. I also get to meet a wide variety of customers in different areas around Derby and South Derbyshire."

George Langer

George Langer is our Branch Loans Officer in Corby/Kettering officers in Northants.

Contact: George.Langer@mcfloans.co.uk

"I really enjoy my role helping the Financially Excluded get affordable loans, for numerous purposes. I carry out the interviews at our local offices and monitor my customer accounts."

Charlotte Bufton

Charlotte Bufton is our Branch Loans Officer in Wellingborough/Rushden officers in Northants.

Contact: Charlotte.Bufton@mcfloans.co.uk

"I really enjoy meeting and reaching people in their local communities. Helping them get back onto the financial ladder is a real pleasure. If we can't help them, I will sign post them to other organisations that may be able to help".